Power & Energy • Lagos, Nigeria • 25MW Gas Turbine Generation Facility
How an independent power producer eliminated preventable outages, reduced emergency callouts by 67%, and maximized generation revenue through verified maintenance protocols
Unverified Maintenance Creating Costly Downtime and Revenue Loss
The facility’s Power Purchase Agreement (PPA) required 95% uptime or incurred financial penalties. While comprehensive SOPs governed meter readings, inspections, preventive maintenance, and emergency response, execution relied on manual logbooks across remote substations with little real-time supervision.
Critical gaps threatened uptime and revenue:
• Incomplete meter readings: Operators logged “all readings complete,” but copied values masked early signs of equipment stress
• Delayed equipment inspections: Oil leaks, vibration issues, and cooling faults went undetected until emergency shutdowns occurred
• Preventive maintenance drift: Weekly routines slipped to 10–14 day cycles, accelerating wear and failures
• Substation response gaps: Emergency SLAs required 30-minute response, but actual arrival times were unknown
Manual logs showed 100% compliance, yet uptime averaged 92%—below PPA thresholds—resulting in recurring penalties, unplanned outages, and reputational damage with distribution partners.
✓ Verification Engine
Operators photograph actual gauge displays at all 47 monitoring points and scan checkpoints during turbine walkarounds—eliminating estimated or copied readings.
✓ Proof Points
Photo documentation verifies daily inspections, lubrication levels, filter conditions, calibration results, and emergency response actions with timestamps and location data.
✓ 24/7 Supervision
Real-time dashboards track task completion trends, technician response times, and equipment health, enabling predictive intervention before failures occur.
System Uptime (Exceeded PPA Requirement)
📅 52 days
Emergency Callout Reduction
📅 45 days
Verified Meter Reading Accuracy
📅 21 days
Reduction in Unplanned Outages
📅 60 days